Your limits, your say

Set your own limits at Shelbywin Casino before you play

Play only from 18+, and every Shelbywin Casino account holds deposit limits, loss limits, session reminders, time-out periods and self-exclusion.

Set a limit now

UK Gambling CommissionLicensed under No. 82830-4660-R-839895. Shelbywin Casino Ltd, Company No. 98391667.

Where to start

The essentials in one glance

Keep this within reach when you want the key facts without scrolling through the whole page.

Minimum age18+

Regulator and licenceUK Gambling Commission, 82830-4660-R-839895

National exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit and exclusion questions[email protected]

Built into your account

Choose your controls before the mood does

Shelbywin Casino puts every one of these choices in your hands, in your own account, at any hour.

How much can reach my account?

Deposit limits cap how much money can enter your account over a period you choose, so you decide the budget in advance rather than in the middle of a session.

Before a loss, not after

Loss limits set a ceiling on what a session can take from you, which helps if you have ever chased a bad run further than you meant to.

Pop-up timing

Session reminders give you a gentle nudge after a stretch of play, useful when hours pass faster than you expect and you want a cue to stop.

Take a break from play

Time-out periods pause your account for a break you pick, and you can still reach the rest of your controls while that pause runs.

A longer, firmer stop

Self-exclusion closes your account to gambling for a stretch of time, so it suits the point where a pause no longer feels like enough.

Setting it up

Your first limit, a few minutes in

At Shelbywin Casino, a limit is set inside the account itself, never through a message to us.

Whose details are these?

Where do the controls live?

Look for the responsible gambling section within your account and open it to see every control in one place.

Choose your figure

Pick the limit you want, whether that is deposits, losses or a break, and settle on a figure that fits your budget.

Your limit, now in place

Save the change, then reopen the section to confirm your new limit is displayed and active on the account.

Early signals that play has shifted

Catching these signs early keeps a pastime from turning into pressure, and the very first step is simple: set a limit or take a pause before the next deposit, not after a loss.

If any of these feel familiar, it is worth a quiet word with yourself.

Chasing a loss to get back to where you started
Spending more time playing than you planned
Hiding deposits or session lengths from family
Thinking about play during work or sleep
Borrowing money or selling things to keep playing
Feeling flat or short-tempered when you cannot play
Losing track of how much you have actually put in

Talk it through

You do not have to sort this out alone

Reading this while the pressure feels louder than the fun is the right moment to reach out.

National Gambling Helpline (GamCare)

Trained advisers answer calls day and night, at no cost, and nothing you say leaves the call; they talk with players and with relatives, then point you to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Meetings run by people who have been where you are, free of charge and without an appointment; relatives and friends are welcome at dedicated sessions, so nobody has to sit with it alone. gamblersanonymous.org.uk

Decide how long your break should be

How long should I step away? A time-out is a break you start yourself in the account, lasting from hours up to several days. Open your account settings, choose the period and confirm. Signing in stops working until it ends, and play is closed to you in the meantime.

A fixed break with no early exit. Longer breaks are set the same way inside the account: pick the period, confirm, and access is closed for that whole stretch. It cannot be lifted early, even if you change your mind, so decide calmly rather than in a hurry.

Add your name to GAMSTOP. GAMSTOP is the national scheme, run by The National Online Self Exclusion Scheme Limited, and it is open to residents here. Register there for at least six months, with options of six months, one year, five years or five years that renews itself; it can take up to a day to apply. gamstop.co.uk

Six short replies

Check what applies to your play

The usual worry is that a limit locks you in, and these six answers settle it.

Why do I have to prove I am 18 or over?+

Because Shelbywin Casino accepts only players aged 18 and over, and that check happens before any play. Confirming age also keeps the site inside its UK Gambling Commission licence. Keep proof of identity nearby if verification is requested.

Can I change a deposit limit I set last week?+

Yes. Open the same section of your account where the limit was set and choose the figure you want to hold to from now on. The screen shows what you have chosen, so you leave nothing to memory.

Can I set my limits on my phone instead of a laptop?+

Yes, and nothing changes on a smaller screen. The mobile version of your account holds the same section as the desktop one, with the same choices. Sign in on your phone and pick the figure you want.

Can I ring the helpline about my brother's gambling?+

Yes, relatives are welcome to call. The National Gambling Helpline serves anyone affected by someone else's gambling as well as players themselves. Advisers listen, explain what help exists and point to local support.

What if I want my account shut permanently?+

A permanent close is arranged with our support team, reachable at [email protected]. They confirm when the account is closed and explain what happens to any balance. Say plainly that you want it closed, not paused.

Can I undo a self-exclusion before it ends?+

No. Once a self-exclusion starts it runs for the whole period you chose, and nothing lifts it early. That is deliberate: the length is what gives the break a chance to work.